It was time to change the original Michelins on my 10 MDX (68,000 miles). Good year sent me a promotion for 90 dollars a tire for LS. I order online and make an appointment only to find out there out of stock. I ask the manager what is the alternative and he says i can buy another tire. I say no because i want that price. I said can't you order? He said yes but it will take two weeks. Not a problem. I drop off the car for a 430.00 job and he calls me 20 minutes later saying he has to charge me 15.00 extra for each tire for special delivery...what?? Why didn't you tell me that prior? He said he didn't have to and I said don't do the job. Long story short (ya right) I contact customer service...not only do they do the job for the quoted price they gave me run flats!! Thats a 288.00 tire!! Very satisfied on how they rectified the situation. :thumbsup:
↧