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Help - Calling Voice Mail with Speed Dial

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I took my car in this AM to have the headlight recall done. I asked the tech to address several small items. One item which I don't think i will get any satisfaction with is a problem I have with my iPhone 5s, running iOS 8.1 calling into my voice mail.

I have Verizon voicemail at the office and frequently need to check for messages when I am out. In order to do so I need to call a Verizon number, wait for a prompt, then enter my phone number followed by the # sign, then pause to wait for a prompt for my PIN followed by the # sign. I have this long string successfully programed into my iPhone speed dial numbers. I have tried several options to be able to use the cars infotainment system but so far have been unsuccessful.

First, I can use my iPhone handset to call the number and the phone dials the number and connects with the car. Everything works as it is supposed to if i originate the call from the handset.

Here is what I have tried so far to try to use the car's software to make the call instead of having to take the phone out and use it to make the call. I programed the long string of numbers into the car's phone book as a speed dial and as a phone book entry. No luck. I have also downloaded my phone book to the car and then used the existing entry and also no luck. I have also called voice mail from the handset and gotten a successful call through. After hanging up and going to call history in the car tried to redial the number and also no luck. What happens in each case is that the car seems to read the # sign and the end of the number so the initial call goes through and the Verizon answers, the phone number gets gets sent with the # sign and then stops there.

I know many of you also use iPhone and wonder if you have this problem and have found a solution. When I demonstrated the issue to the tech, he said he would check into it but I got the impression he had no idea.

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